Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Associate yourself with people of good quality, for it is better to be alone than in bad company.

Associate yourself with people of good quality, for it is better to be alone than in bad company.

Ironically, rural America has become viewed by a growing number of Americans as having a higher quality of life not read more

Ironically, rural America has become viewed by a growing number of Americans as having a higher quality of life not because of what it has, but rather because of what it does not have!

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Quality questions create a quality life. Successful people ask better questions, and as a result, they get better answers.

Quality questions create a quality life. Successful people ask better questions, and as a result, they get better answers.

Quality is not an act, it is a habit.

Quality is not an act, it is a habit.

One of the qualities of liberty is that, as long as it is being striven after, it goes on expanding. read more

One of the qualities of liberty is that, as long as it is being striven after, it goes on expanding. Therefore, the man who stands in the midst of the struggle and says, "I have it," merely shows by doing so that he has just lost it.

The quality of strength lined with tenderness is an unbeatable combination, as are intelligence and necessity when unblunted by formal read more

The quality of strength lined with tenderness is an unbeatable combination, as are intelligence and necessity when unblunted by formal education.

The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field read more

The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.