Maxioms by Peter F. Drucker
Efficiency is doing things right; effectiveness is doing the right things.
Efficiency is doing things right; effectiveness is doing the right things.
There is nothing so useless as doing efficiently that which should not be done at all.
There is nothing so useless as doing efficiently that which should not be done at all.
Unless commitment is made, there are only promises and hopes; but no plans.
Unless commitment is made, there are only promises and hopes; but no plans.
Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
