Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Language, as symbol, determines much of the nature and quality of our experience.

Language, as symbol, determines much of the nature and quality of our experience.

Quality is not an act, it is a habit.

Quality is not an act, it is a habit.

The happiness of your life depends upon the quality of your thoughts: therefore, guard accordingly, and take care that you read more

The happiness of your life depends upon the quality of your thoughts: therefore, guard accordingly, and take care that you entertain no notions unsuitable to virtue and reasonable nature.

Quality questions create a quality life. Successful people ask better questions, and as a result, they get better answers.

Quality questions create a quality life. Successful people ask better questions, and as a result, they get better answers.

Quality begins on the inside... and then works its way out.

Quality begins on the inside... and then works its way out.

A country can be judged by the quality of its proverbs.

A country can be judged by the quality of its proverbs.

Men of quality are not threatened by women of equality

Men of quality are not threatened by women of equality

The quality of strength lined with tenderness is an unbeatable combination, as are intelligence and necessity when unblunted by formal read more

The quality of strength lined with tenderness is an unbeatable combination, as are intelligence and necessity when unblunted by formal education.