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    Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

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  18  /  16  

It's the quality of the ordinary, the straight, the square, that accounts for the great stability and success of our read more

It's the quality of the ordinary, the straight, the square, that accounts for the great stability and success of our nation. It's a quality to be proud of. But it's a quality that many people seem to have neglected.

by Gerald R. Ford Found in: Quality Quotes,
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  25  /  19  

It is not the quantity but the quality of knowledge which determines the mind's dignity.

It is not the quantity but the quality of knowledge which determines the mind's dignity.

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  41  /  30  

It is the quality rather than the quantity that matters.

It is the quality rather than the quantity that matters.

by Lucius Annaeus Seneca Found in: Quality Quotes,
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  15  /  31  

Quality is remembered long after the price is forgotten.

Quality is remembered long after the price is forgotten.

by Gucci Family Slogan Found in: Quality Quotes,
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  31  /  38  

Many individuals have, like uncut diamonds, shining qualities beneath a rough exterior.

Many individuals have, like uncut diamonds, shining qualities beneath a rough exterior.

by Juvenal Found in: Quality Quotes,
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  22  /  14  

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

by Tom Peters Found in: Quality Quotes,
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  10  /  20  

To affect the quality of the day, that is the highest of the arts.

To affect the quality of the day, that is the highest of the arts.

by Henry David Thoreau Found in: Quality Quotes,
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  15  /  20  

Quality is a direct experience independent of and prior to intellectual abstractions.

Quality is a direct experience independent of and prior to intellectual abstractions.

by Robert M. Pirsig Found in: Quality Quotes,
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  17  /  19  

Everything runs to excess; every good quality is noxious if unmixed.

Everything runs to excess; every good quality is noxious if unmixed.

by Ralph Waldo Emerson Found in: Quality Quotes,
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