Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
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Quality begins on the inside... and then works its way out.
Quality begins on the inside... and then works its way out.
It is easier to confess a defect than to claim a quality.
It is easier to confess a defect than to claim a quality.
Persistence is the twin sister of excellence. One is a matter of quality; the other, a matter of time.
Persistence is the twin sister of excellence. One is a matter of quality; the other, a matter of time.
Language, as symbol, determines much of the nature and quality of our experience.
Language, as symbol, determines much of the nature and quality of our experience.
Associate yourself with people of good quality, for it is better to be alone than in bad company.
Associate yourself with people of good quality, for it is better to be alone than in bad company.
Quality, quality, quality: never waver from it, even when you don't see how you can afford to keep it up. read more
Quality, quality, quality: never waver from it, even when you don't see how you can afford to keep it up. When you compromise, you become a commodity and then you die.
Quality is remembered long after the price is forgotten.
Quality is remembered long after the price is forgotten.
The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field read more
The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.
Quality is a proud and soaring thing.
Quality is a proud and soaring thing.
