Quality is remembered long after the price is forgotten.

Quality is remembered long after the price is forgotten.

It is the quality rather than the quantity that matters.

It is the quality rather than the quantity that matters.

It is not the quantity but the quality of knowledge which determines the mind's dignity.

It is not the quantity but the quality of knowledge which determines the mind's dignity.

It is easier to confess a defect than to claim a quality.

It is easier to confess a defect than to claim a quality.

Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Quality has to be caused, not controlled.

Quality has to be caused, not controlled.

There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper.

There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper.

Quality means doing it right when no one is looking.

Quality means doing it right when no one is looking.

Leaders come in many forms, with many styles and diverse qualities. There are quiet leaders and leaders one can hear read more

Leaders come in many forms, with many styles and diverse qualities. There are quiet leaders and leaders one can hear in the next county. Some find strength in eloquence, some in judgment, some in courage.