The qualities most needed are charity and tolerance, not some form of fanatical faith such as is offered to us read more

The qualities most needed are charity and tolerance, not some form of fanatical faith such as is offered to us by the various rampant isms

The trouble with the public is that there is too much of it; what we need in public is less read more

The trouble with the public is that there is too much of it; what we need in public is less quantity and more quality.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Quality means doing it right when no one is looking.

Quality means doing it right when no one is looking.

Everything runs to excess; every good quality is noxious if unmixed.

Everything runs to excess; every good quality is noxious if unmixed.

There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper.

There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper.

The quality of food is in inverse proportion to a dining room's altitude, especially atop bank and hotel buildings (airplanes read more

The quality of food is in inverse proportion to a dining room's altitude, especially atop bank and hotel buildings (airplanes are an extreme example).

Quality is not an act, it is a habit.

Quality is not an act, it is a habit.

The quality of the imagination is to flow and not to freeze.

The quality of the imagination is to flow and not to freeze.