Quality is a proud and soaring thing.

Quality is a proud and soaring thing.

Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

The trouble with the public is that there is too much of it; what we need in public is less read more

The trouble with the public is that there is too much of it; what we need in public is less quantity and more quality.

Like everybody who is not in love, he thought one chose the person to be loved after endless deliberations and read more

Like everybody who is not in love, he thought one chose the person to be loved after endless deliberations and on the basis of particular qualities or advantages.

Quality is not an act, it is a habit.

Quality is not an act, it is a habit.

Leaders come in many forms, with many styles and diverse qualities. There are quiet leaders and leaders one can hear read more

Leaders come in many forms, with many styles and diverse qualities. There are quiet leaders and leaders one can hear in the next county. Some find strength in eloquence, some in judgment, some in courage.

If you want a quality, act as if you already had it.

If you want a quality, act as if you already had it.

The quality of decision is like the well-timed swoop of a falcon which enables it to strike and destroy its read more

The quality of decision is like the well-timed swoop of a falcon which enables it to strike and destroy its victim.

One of the qualities of liberty is that, as long as it is being striven after, it goes on expanding. read more

One of the qualities of liberty is that, as long as it is being striven after, it goes on expanding. Therefore, the man who stands in the midst of the struggle and says, "I have it," merely shows by doing so that he has just lost it.