Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

It is not the quantity but the quality of knowledge which determines the mind's dignity.

It is not the quantity but the quality of knowledge which determines the mind's dignity.

The quality of strength lined with tenderness is an unbeatable combination, as are intelligence and necessity when unblunted by formal read more

The quality of strength lined with tenderness is an unbeatable combination, as are intelligence and necessity when unblunted by formal education.

The quality of decision is like the well-timed swoop of a falcon which enables it to strike and destroy its read more

The quality of decision is like the well-timed swoop of a falcon which enables it to strike and destroy its victim.

Ironically, rural America has become viewed by a growing number of Americans as having a higher quality of life not read more

Ironically, rural America has become viewed by a growing number of Americans as having a higher quality of life not because of what it has, but rather because of what it does not have!

Many individuals have, like uncut diamonds, shining qualities beneath a rough exterior.

Many individuals have, like uncut diamonds, shining qualities beneath a rough exterior.

It is easier to confess a defect than to claim a quality.

It is easier to confess a defect than to claim a quality.

The quality of life is more important than life itself

The quality of life is more important than life itself

Quality is a proud and soaring thing.

Quality is a proud and soaring thing.