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    Many individuals have, like uncut diamonds, shining qualities beneath a rough exterior.

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Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

by Tom Peters Found in: Quality Quotes,
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  41  /  30  

It is the quality rather than the quantity that matters.

It is the quality rather than the quantity that matters.

by Lucius Annaeus Seneca Found in: Quality Quotes,
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  14  /  14  

Be willing to make decisions. That's the most important quality in a good leader. Don't fall victim to what I read more

Be willing to make decisions. That's the most important quality in a good leader. Don't fall victim to what I call the ready-aim-aim-aim-aim syndrome. You must be willing to fire.

by Philip Crosby Found in: Quality Quotes,
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  16  /  17  

Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

by Peter F. Drucker Found in: Quality Quotes,
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  17  /  30  

It is easier to confess a defect than to claim a quality.

It is easier to confess a defect than to claim a quality.

by Max Beerbohm Found in: Quality Quotes,
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  19  /  16  

Quality is never an accident; it is always the result of intelligent effort.

Quality is never an accident; it is always the result of intelligent effort.

by John Ruskin Found in: Quality Quotes,
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  36  /  44  

The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field read more

The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.

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Ironically, rural America has become viewed by a growing number of Americans as having a higher quality of life not read more

Ironically, rural America has become viewed by a growing number of Americans as having a higher quality of life not because of what it has, but rather because of what it does not have!

by Don A. Dillman Found in: Quality Quotes,
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  24  /  23  

The best ad is a good product.

The best ad is a good product.

by Alan H. Meyer Found in: Quality Quotes,
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