Business is really more agreeable than pleasure: it interests the whole mind ... but it does not look as if read more

Business is really more agreeable than pleasure: it interests the whole mind ... but it does not look as if it did.

Wise are those who learn that the bottom line doesn't always have to be their top priority.

Wise are those who learn that the bottom line doesn't always have to be their top priority.

Show me the business man or institution not guided by sentiment and service, by the idea that "he profits most read more

Show me the business man or institution not guided by sentiment and service, by the idea that "he profits most who serves best," and I will show you a man or an outfit that is dead or dying. -B. F. Harris.

One of the true tests of leadership is the ability to recognize a problem before it becomes an emergency.

One of the true tests of leadership is the ability to recognize a problem before it becomes an emergency.

My own business always bores me to death; I prefer other people's

My own business always bores me to death; I prefer other people's

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you read more

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

Only a monopolist could study a business and ruin it by giving away products.

Only a monopolist could study a business and ruin it by giving away products.

The best measure of a man's honesty isn't his income tax return. It's the zero adjust on his bathroom scale.

The best measure of a man's honesty isn't his income tax return. It's the zero adjust on his bathroom scale.

People will buy anything that is 'one to a customer.'.

People will buy anything that is 'one to a customer.'.