My own business always bores me to death; I prefer other people's

My own business always bores me to death; I prefer other people's

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you read more

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

A business that makes nothing but money is a poor business.

A business that makes nothing but money is a poor business.

Business is a lot like a game of tennis — those who serve well usually end up winning

Business is a lot like a game of tennis — those who serve well usually end up winning

To open a shop is easy, to keep it open is an art

To open a shop is easy, to keep it open is an art

This isn't just a legal compliance issue for us. We consider the privacy issue to be an opportunity to reinforce read more

This isn't just a legal compliance issue for us. We consider the privacy issue to be an opportunity to reinforce our brand image.

Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.

Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.

It's not your salary that makes you rich, it's your spending habits.

It's not your salary that makes you rich, it's your spending habits.

The very essence of leadership is [that] you have a vision. It's got to be a vision you articulate clearly read more

The very essence of leadership is [that] you have a vision. It's got to be a vision you articulate clearly and forcefully on every occasion. You can't blow an uncertain trumpet.