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When someone gives the hospital a gift of $5 and you know he can afford less than that, thank him read more
When someone gives the hospital a gift of $5 and you know he can afford less than that, thank him profusely. When someone gives the hospital a gift of $5,000 and you know he could afford five times that, say "that will help." -Robert H. Schullder.
It is difficult, but not impossible, to conduct strictly honest business
It is difficult, but not impossible, to conduct strictly honest business
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you read more
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
The purpose of business is to create and keep a customer.
The purpose of business is to create and keep a customer.
Look at a day when you are supremely satisfied at the end. It's not a day when you lounge around read more
Look at a day when you are supremely satisfied at the end. It's not a day when you lounge around doing nothing; it's when you've had everything to do, and you've done it.
In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will read more
In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.
To open a shop is easy, to keep it open is an art
To open a shop is easy, to keep it open is an art
For every sale you miss because you're too enthusiastic, you will miss a hundred because you're not enthusiastic enough.
For every sale you miss because you're too enthusiastic, you will miss a hundred because you're not enthusiastic enough.
