Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, read more

Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope.

The purpose of business is to create and keep a customer.

The purpose of business is to create and keep a customer.

I always said that mega-mergers were for megalomaniacs.

I always said that mega-mergers were for megalomaniacs.

A manufacturing district . . . sends out, as it were, suckers
into all its neighborhood.

A manufacturing district . . . sends out, as it were, suckers
into all its neighborhood.

In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will read more

In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.

Hell, there are no rules here - we're trying to accomplish something.

Hell, there are no rules here - we're trying to accomplish something.

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you read more

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

Live together like brothers, and do business like strangers.

Live together like brothers, and do business like strangers.

A Yale University management professor in response to student Fred Smith's paper proposing reliable overnight delivery service: The concept is read more

A Yale University management professor in response to student Fred Smith's paper proposing reliable overnight delivery service: The concept is interesting and well-formed, but in order to earn better than a 'C', the idea must be feasible.