You can't just ask customers what they want and then try to give that to them. By the time you read more

You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.

If you can't turn yourself into your customer, you probably shouldn't be in the ad writing business at all.

If you can't turn yourself into your customer, you probably shouldn't be in the ad writing business at all.

Always be closing...That doesn’t mean you’re always closing the deal, but it does mean that you need to be always read more

Always be closing...That doesn’t mean you’re always closing the deal, but it does mean that you need to be always closing on the next step in the process.

Sales are contingent upon the attitude of the salesman - not the attitude of the prospect.

Sales are contingent upon the attitude of the salesman - not the attitude of the prospect.

When you stop talking, you've lost your customer. When you turn your back, you've lost her.

When you stop talking, you've lost your customer. When you turn your back, you've lost her.

A lot of people think that the new economy is all about the internet. I think that it's being fueled read more

A lot of people think that the new economy is all about the internet. I think that it's being fueled by the internet - as well as by cell phones, digital assistants, and the like - but that it's really about customers.

A client twixt his attorney and counselor is like a goose twixt two foxes

A client twixt his attorney and counselor is like a goose twixt two foxes

For every sale you miss because you're too enthusiastic, you will miss a hundred because you're not enthusiastic enough.

For every sale you miss because you're too enthusiastic, you will miss a hundred because you're not enthusiastic enough.