Every sale has five basic obstacles: no need, no money, no hurry, no desire, no trust.

Every sale has five basic obstacles: no need, no money, no hurry, no desire, no trust.

Whales only get harpooned when they come to the surface, and turtles can only move forward when they stick their read more

Whales only get harpooned when they come to the surface, and turtles can only move forward when they stick their neck out, but investors face risk no matter what they do.

In modern business it is not the crook who is to be feared most, it is the honest man who read more

In modern business it is not the crook who is to be feared most, it is the honest man who doesn't know what he is doing.

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you read more

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

Perpetual devotion to what a man calls his business, is only to be sustained by perpetual neglect of many other read more

Perpetual devotion to what a man calls his business, is only to be sustained by perpetual neglect of many other things.

Who hath taken this counsel against Tyre, the crowning city,
whose merchants were princes, whose traffickers are the
read more

Who hath taken this counsel against Tyre, the crowning city,
whose merchants were princes, whose traffickers are the
honourable of the earth?

I rate enthusiasm even above professional skill.

I rate enthusiasm even above professional skill.

Merchants have no country. The mere spot they stand on does not constitute so strong an attachment as that from read more

Merchants have no country. The mere spot they stand on does not constitute so strong an attachment as that from which they draw their gains.

A Yale University management professor in response to student Fred Smith's paper proposing reliable overnight delivery service: The concept is read more

A Yale University management professor in response to student Fred Smith's paper proposing reliable overnight delivery service: The concept is interesting and well-formed, but in order to earn better than a 'C', the idea must be feasible.