A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you read more

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

Every young man would do well to remember that all successful business stands on the foundation of morality.

Every young man would do well to remember that all successful business stands on the foundation of morality.

It's not your salary that makes you rich, it's your spending habits.

It's not your salary that makes you rich, it's your spending habits.

Business dispatched is business well done, But business hurried is business ill done.

Business dispatched is business well done, But business hurried is business ill done.

The 1990s customer expects service to be characterized by fast and efficient computer-based systems.

The 1990s customer expects service to be characterized by fast and efficient computer-based systems.

One of the true tests of leadership is the ability to recognize a problem before it becomes an emergency.

One of the true tests of leadership is the ability to recognize a problem before it becomes an emergency.

For every sale you miss because you're too enthusiastic, you will miss a hundred because you're not enthusiastic enough.

For every sale you miss because you're too enthusiastic, you will miss a hundred because you're not enthusiastic enough.

Not for nothing is their motto TGIF - 'Thank God It's Friday.' They live for the weekends, when they can read more

Not for nothing is their motto TGIF - 'Thank God It's Friday.' They live for the weekends, when they can go do what they really want to do.

There ain't no such thing as a free lunch."
A Libertarian Movement slogan - The Moon Is a Harsh Mistress, read more

There ain't no such thing as a free lunch."
A Libertarian Movement slogan - The Moon Is a Harsh Mistress, 1907.