Quality is a direct experience independent of and prior to intellectual abstractions.

Quality is a direct experience independent of and prior to intellectual abstractions.

The quality of decision is like the well-timed swoop of a falcon which enables it to strike and destroy its read more

The quality of decision is like the well-timed swoop of a falcon which enables it to strike and destroy its victim.

It's the quality of the ordinary, the straight, the square, that accounts for the great stability and success of our read more

It's the quality of the ordinary, the straight, the square, that accounts for the great stability and success of our nation. It's a quality to be proud of. But it's a quality that many people seem to have neglected.

Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Quality means doing it right when no one is looking.

Quality means doing it right when no one is looking.

The happiness of your life depends upon the quality of your thoughts: therefore, guard accordingly, and take care that you read more

The happiness of your life depends upon the quality of your thoughts: therefore, guard accordingly, and take care that you entertain no notions unsuitable to virtue and reasonable nature.

Quality questions create a quality life. Successful people ask better questions, and as a result, they get better answers.

Quality questions create a quality life. Successful people ask better questions, and as a result, they get better answers.

It is easier to confess a defect than to claim a quality.

It is easier to confess a defect than to claim a quality.