A lot of middle-class black people think that the Democrats have nothing new to say about race, that their ideas read more

A lot of middle-class black people think that the Democrats have nothing new to say about race, that their ideas are bankrupt, and that the party basically takes their loyalty for granted, ... Then the Republicans start coming around — and we're like the lonely girl standing against the wall at a dance. Even if you know it's lip service, you feel receptive, just because somebody has bothered to come over and pay attention to you.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

He's a tremendous clutch player. He's made more big shots this year than I can ever remember a kid from read more

He's a tremendous clutch player. He's made more big shots this year than I can ever remember a kid from Amityville making. He's an old-school player. He'll run through walls and never question the coach.

We have to be able to react to negatives as well as positives. It's a learning process. I think the read more

We have to be able to react to negatives as well as positives. It's a learning process. I think the girls reacted well and continued to play hard. They didn't get down on themselves.

Marriage is like the army. Everybody complains, but you'd be surprised at how many re-enlist.

Marriage is like the army. Everybody complains, but you'd be surprised at how many re-enlist.

The steady demand for our product in the face of fare increases indicates that the market currently is less price-sensitive read more

The steady demand for our product in the face of fare increases indicates that the market currently is less price-sensitive that it has been in the past. It also tells us that we are hitting the mark in delivering customer value.

The woman involved in this crash was obviously very distressed to lose the dogs.

The woman involved in this crash was obviously very distressed to lose the dogs.

He's exceedingly intelligent, very sharp, and he's got a great deal of humanity. I'm sure he will not pull any read more

He's exceedingly intelligent, very sharp, and he's got a great deal of humanity. I'm sure he will not pull any punches. He'll express good taste.

It does not help us move forward. We were trying not to use the celebrations as a kind of challenge. read more

It does not help us move forward. We were trying not to use the celebrations as a kind of challenge. Political dialogue has to be the main tool.