Even when students graduate from universities, they are not able to fill the intellectual positions that need to be filled. read more

Even when students graduate from universities, they are not able to fill the intellectual positions that need to be filled. They are not capable of generating new ideas.

That does not make us, or our clients, very happy.

That does not make us, or our clients, very happy.

You can only perceive real beauty in a person as they get older.

You can only perceive real beauty in a person as they get older.

We have the best solution today. We are expanding beyond the financial sector by utilizing our mid-market machines.

We have the best solution today. We are expanding beyond the financial sector by utilizing our mid-market machines.

It doesn't mean the system is perfect.

It doesn't mean the system is perfect.

As a group in society, we've simply been ignored.

As a group in society, we've simply been ignored.

I had reports from farmers that they had seen baby snakes and their mothers out together and I thought, this read more

I had reports from farmers that they had seen baby snakes and their mothers out together and I thought, this is crazy.

I don't think there's enough evidence to support the argument that there is a recovery in information technology.

I don't think there's enough evidence to support the argument that there is a recovery in information technology.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.