If you love your customer to death, you can't go wrong.

If you love your customer to death, you can't go wrong.

There is no glory in outstripping donkeys.

There is no glory in outstripping donkeys.

The herd instinct among forecasters makes sheep look like independent thinkers.

The herd instinct among forecasters makes sheep look like independent thinkers.

Throughout history, poverty is the normal condition of man. Advances which permit this norm to be exceeded- here and there, read more

Throughout history, poverty is the normal condition of man. Advances which permit this norm to be exceeded- here and there, now and then- are the work of an extremely small minority, frequently despised, often condemned, and almost always opposed by all right-thinking people. Whenever this tiny minority is kept from creating, or (as sometimes happens) is driven out of a society, the people then slip back into abject poverty.This is known as "bad luck.".

It is your people who make the ultimate difference. You put the investment into training the people and then, when read more

It is your people who make the ultimate difference. You put the investment into training the people and then, when you get invited to the party with the big boys, that is a unique selling point.

The highest use of capital is not to make more money, but to make money do more for the betterment read more

The highest use of capital is not to make more money, but to make money do more for the betterment of life.

The buck stops with the guy who signs the checks.

The buck stops with the guy who signs the checks.

Corporations cannot commit treason, or be outlawed or excommunicated, for they have no souls.

Corporations cannot commit treason, or be outlawed or excommunicated, for they have no souls.

The boss must first distinguish between action information and status information. He must discipline himself not to act on problems read more

The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.