An economist's guess is liable to be as good as anybody else's.

An economist's guess is liable to be as good as anybody else's.

Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and read more

Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back.

Budgets are for cutting, that's why you set them.

Budgets are for cutting, that's why you set them.

The Trojans lost the war because they fell for a really dumb trick. hey, there's a gigantic wooden horse outside read more

The Trojans lost the war because they fell for a really dumb trick. hey, there's a gigantic wooden horse outside and all the Greeks have left. Let's bring it inside! Not a formula for long-term survival. Now if they had formed a task force to study the Trojan Horse and report back to a committee, everyone wouldn't have been massacred.. Who says middle management is useless?

When people go to work, they shouldn't have to leave their hearts at home.

When people go to work, they shouldn't have to leave their hearts at home.

I am indeed rich, since my income is superior to my expense, and my expense is equal to my wishes.

I am indeed rich, since my income is superior to my expense, and my expense is equal to my wishes.

When your work speaks for itself, don't interrupt.

When your work speaks for itself, don't interrupt.

The five steps in teaching an employee new skills are preparation, explanation, showing, observation and supervision.

The five steps in teaching an employee new skills are preparation, explanation, showing, observation and supervision.

Nothing hurts more than having to pay an income tax, unless it is not having to pay an income tax.

Nothing hurts more than having to pay an income tax, unless it is not having to pay an income tax.