The saddest thing I can imagine is to get used to luxury.

The saddest thing I can imagine is to get used to luxury.

Frankly, I don't want to see a rapid upturn. I want it to hold until some of these idiotic competitors read more

Frankly, I don't want to see a rapid upturn. I want it to hold until some of these idiotic competitors go bust.

The absolute fundamental aim is to make money out of satisfying customers.

The absolute fundamental aim is to make money out of satisfying customers.

Value is not intrinsic; it is not in things. It is within us; it is the way in which man read more

Value is not intrinsic; it is not in things. It is within us; it is the way in which man reacts to the conditions of his environment.

Fortune has something of the nature of a woman. If she is too intensely wooed, she commonly goes the further read more

Fortune has something of the nature of a woman. If she is too intensely wooed, she commonly goes the further away.

There is no expedient to which a man will not resort to avoid the real labor of thinking.

There is no expedient to which a man will not resort to avoid the real labor of thinking.

If you're not serving the customer, you'd better be serving someone who is.

If you're not serving the customer, you'd better be serving someone who is.

The morality of compromise' sounds contradictory. Compromise is usually a sign of weakness, or an admission of defeat. Strong men read more

The morality of compromise' sounds contradictory. Compromise is usually a sign of weakness, or an admission of defeat. Strong men don't compromise, it is said, and principles should never be compromised. I shall argue that strong men, conversely, know when to compromise and that all principles can be compromised to serve a greater principle.

Everything starts with the customer.

Everything starts with the customer.