Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship read more

Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization.

Do not be afraid of showing your affection. Be warm and tender, thoughtful and affectionate. Men are more helped by read more

Do not be afraid of showing your affection. Be warm and tender, thoughtful and affectionate. Men are more helped by sympathy, than by service; love is more than money, and a kind word will give more pleasure than a present.

When death, the great reconciler, has come, it is never our tenderness that we repent of, but our severity.

When death, the great reconciler, has come, it is never our tenderness that we repent of, but our severity.

In a start-up company, you basically throw out all assumptions every three weeks.

In a start-up company, you basically throw out all assumptions every three weeks.

What distinguishes a great artist from a weak one is first their sensibility and tenderness; second, their imagination, and third, read more

What distinguishes a great artist from a weak one is first their sensibility and tenderness; second, their imagination, and third, their industry.

A child's hand in yours -- what tenderness and power it arouses. You are instantly the very touchstone of wisdom read more

A child's hand in yours -- what tenderness and power it arouses. You are instantly the very touchstone of wisdom and strength.

When he spoke, what tender words he used! So softly, that like flakes of feathered snow, They melted as they read more

When he spoke, what tender words he used! So softly, that like flakes of feathered snow, They melted as they fell.

Virtually every company will be going out and empowering their workers with a certain set of tools, and the big read more

Virtually every company will be going out and empowering their workers with a certain set of tools, and the big difference in how much value is received from that will be how much the company steps back and really thinks through their business processes…thinking through how their business can change, how their project management, their customer feedback, their planning cycles can be quite different than they ever were before.

This is a very exciting time in the world of information. It's not just that the personal computer has come read more

This is a very exciting time in the world of information. It's not just that the personal computer has come along as a great tool. The whole pace of business is moving faster. Globalization is forcing companies to do things in new ways.