Most of what we call management consists of making it difficult for people to get their work done.

Most of what we call management consists of making it difficult for people to get their work done.

In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will read more

In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.

We [Microsoft] don't have a monopoly. We have market share. There's a difference.

We [Microsoft] don't have a monopoly. We have market share. There's a difference.

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you read more

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

A meeting moves at the speed of the slowest mind in the room. (In other words, all but one participant read more

A meeting moves at the speed of the slowest mind in the room. (In other words, all but one participant will be bored, all but one mind underused.).

Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.

Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.

The purpose of business is to create and keep a customer.

The purpose of business is to create and keep a customer.

Our favourite holding period is forever.

Our favourite holding period is forever.

Businesses are successful because someone makes the sacrifices others are unwilling to.

Businesses are successful because someone makes the sacrifices others are unwilling to.