People want to be able to use more of their outdoor space, and they want flexibility.

People want to be able to use more of their outdoor space, and they want flexibility.

It's Christmas in August for big energy, and consumers get lumps of coal.

It's Christmas in August for big energy, and consumers get lumps of coal.

Penalties, penalties, penalties. But you know what, nobody on that team ever gave up. Nobody on that team ever quit. read more

Penalties, penalties, penalties. But you know what, nobody on that team ever gave up. Nobody on that team ever quit. Nobody thought we wouldn't hold them and go into overtime or do something big in the end zone.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time code) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

It was a courtesy visit. He is a very pleasant and intelligent man.

It was a courtesy visit. He is a very pleasant and intelligent man.

I have seen all, I have heard all, I have forgotten all.

I have seen all, I have heard all, I have forgotten all.

The things that it saw as priorities 10 years ago, they may still be priorities, but they aren't necessarily the read more

The things that it saw as priorities 10 years ago, they may still be priorities, but they aren't necessarily the only priorities.

Having been a student at Columbia, I can say that I've experienced both on-campus and online coursework. If I had read more

Having been a student at Columbia, I can say that I've experienced both on-campus and online coursework. If I had to pick the top five courses of my entire experience, two of them were online. I know that with the right instructor and set-up, learning online can be just as fulfilling, if not more so.

The hotel business is on fire. I mean, you look at every major city, and the Four Seasons continues to read more

The hotel business is on fire. I mean, you look at every major city, and the Four Seasons continues to widen its gap over Ritz-Carlton and other premium brands that are out there. But the reality is, you know, the stock is trading at a huge valuation multiple, over 20 times cash flow.