The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.
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A man's indebtedness is not virtue; his repayment is. Virtue begins when he dedicates himself actively to the job of read more
A man's indebtedness is not virtue; his repayment is. Virtue begins when he dedicates himself actively to the job of gratitude.
What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand read more
What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.
We live in a time of transition, an uneasy era which is likely to endure for the rest of this read more
We live in a time of transition, an uneasy era which is likely to endure for the rest of this century. During the period we may be tempted to abandon some of the time-honored principles and commitments which have been proven during the difficult times of past generations. We must never yield to this temptation. Our American values are not luxuries, but necessities - not the salt in our bread, but the bread itself.
in his farewell address.
The trouble with being poor is that it takes up all your time.
The trouble with being poor is that it takes up all your time.
Capital can do nothing without brains to direct it.
Capital can do nothing without brains to direct it.
The budget evolved from a management tool into an obstacle to management.
The budget evolved from a management tool into an obstacle to management.
Not understanding the process of a spontaneously-ordered economy goes hand-in-hand with not understanding the creation of resources and wealth. And read more
Not understanding the process of a spontaneously-ordered economy goes hand-in-hand with not understanding the creation of resources and wealth. And when a person does not understand the creation of resources and wealth, the only intellectual alternative is to believe that increasing wealth must be at the cost of someone else. This belief that our good fortune must be an exploitation of others may be the taproot of false prophecy about doom that our evil ways must bring upon us.
The market is a place set apart where men may deceive each other.
The market is a place set apart where men may deceive each other.
Money isn't everything… but it ranks right up there with oxygen.
Money isn't everything… but it ranks right up there with oxygen.
