The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.
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If you do it right 51 percent of the time you will end up a hero.
If you do it right 51 percent of the time you will end up a hero.
Based on first-hand evidence of your own senses - the improved health and later ages at which acquaintances die nowadays read more
Based on first-hand evidence of your own senses - the improved health and later ages at which acquaintances die nowadays as compared with the past; the material goods that we now possess; the speed at which information, entertainment, and we ourselves move freely throughout the world - it seems to me that a person must be literally deaf and blind not to perceive that humanity is in a much better state than ever before.
I don't want to do business with those who don't make a profit, because they can't give the best service.
I don't want to do business with those who don't make a profit, because they can't give the best service.
Satiety is a mongrel that barks at the heels of plenty.
Satiety is a mongrel that barks at the heels of plenty.
What difference does it make how much you have? What you do not have amounts to much more.
What difference does it make how much you have? What you do not have amounts to much more.
The best inheritance a parent can give his children is a few minutes of his time each day.
The best inheritance a parent can give his children is a few minutes of his time each day.
The tougher the job, the greater the reward.
The tougher the job, the greater the reward.
Usually the greatest boasters are the smallest workers. The deep rivers pay a larger tribute to the sea than shallow read more
Usually the greatest boasters are the smallest workers. The deep rivers pay a larger tribute to the sea than shallow brooks, and yet empty themselves with less noise.
The absolute fundamental aim is to make money out of satisfying customers.
The absolute fundamental aim is to make money out of satisfying customers.
