The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.
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Whenever you are asked if you can do a job, tell 'em, "Certainly, I can!" Then get busy and find read more
Whenever you are asked if you can do a job, tell 'em, "Certainly, I can!" Then get busy and find out how to do it.
The highest use of capital is not to make more money, but to make money do more for the betterment read more
The highest use of capital is not to make more money, but to make money do more for the betterment of life.
The problem with the person who thinks he's a long-term investor and impervious to short-term gyrations is that the emotion read more
The problem with the person who thinks he's a long-term investor and impervious to short-term gyrations is that the emotion of fear and pain will eventually make him sell badly.
Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and read more
Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back.
The herd instinct among forecasters makes sheep look like independent thinkers.
The herd instinct among forecasters makes sheep look like independent thinkers.
It is impossible to understand the history of economic thought if one does not pay attention to the fact that read more
It is impossible to understand the history of economic thought if one does not pay attention to the fact that economics as such is a challenge to the conceit of those in power.
If you have to forecast, forecast often.
If you have to forecast, forecast often.
This world is run with far too tight a rein for luck to interfere. Fortune sells her wares; she never read more
This world is run with far too tight a rein for luck to interfere. Fortune sells her wares; she never gives them. In some form or other, we pay for her favors; or we go empty away.
Taxation WITH representation ain't so hot either.
Taxation WITH representation ain't so hot either.
