The Trojans lost the war because they fell for a really dumb trick. hey, there's a gigantic wooden horse outside read more

The Trojans lost the war because they fell for a really dumb trick. hey, there's a gigantic wooden horse outside and all the Greeks have left. Let's bring it inside! Not a formula for long-term survival. Now if they had formed a task force to study the Trojan Horse and report back to a committee, everyone wouldn't have been massacred.. Who says middle management is useless?

Show me the business man or institution not guided by sentiment and service; by the idea that "he profits most read more

Show me the business man or institution not guided by sentiment and service; by the idea that "he profits most who serves best" and I will show you a man or an outfit that is dead or dying.

The highest use of capital is not to make more money, but to make money do more for the betterment read more

The highest use of capital is not to make more money, but to make money do more for the betterment of life.

Conducting your business in a socially responsible way is good business. It means that you can attract better employees and read more

Conducting your business in a socially responsible way is good business. It means that you can attract better employees and that customers will know what you stand for and like you for it.

The art of taxation consists in so plucking the goose as to obtain the largest amount of feathers with the read more

The art of taxation consists in so plucking the goose as to obtain the largest amount of feathers with the least possible amount of hissing.

The rich are different from you and me because they have more credit.

The rich are different from you and me because they have more credit.

Few great men could pass personal.

Few great men could pass personal.

Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and read more

Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back.

Value is not intrinsic; it is not in things. It is within us; it is the way in which man read more

Value is not intrinsic; it is not in things. It is within us; it is the way in which man reacts to the conditions of his environment.