The boss must first distinguish between action information and status information. He must discipline himself not to act on problems read more

The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.

In suggesting gifts: Money is appropriate, and one size fits all.

In suggesting gifts: Money is appropriate, and one size fits all.

You read a book from beginning to end. You run a business the opposite way. You start with the end, read more

You read a book from beginning to end. You run a business the opposite way. You start with the end, and then you do everything you must to reach it.

I wake up every morning and thank God I’m not a chartered accountant any longer, but involved with property.

I wake up every morning and thank God I’m not a chartered accountant any longer, but involved with property.

Few great men could pass personal.

Few great men could pass personal.

Don't buy the house, buy the neighborhood.

Don't buy the house, buy the neighborhood.

A bad forgery's the ultimate insult.

A bad forgery's the ultimate insult.

The greatest productive force is human selfishness.

The greatest productive force is human selfishness.

Why does a slight tax increase cost you two hundred dollars and a substantial tax cut save you thirty cents.

Why does a slight tax increase cost you two hundred dollars and a substantial tax cut save you thirty cents.