The absolute fundamental aim is to make money out of satisfying customers.

The absolute fundamental aim is to make money out of satisfying customers.

If we devote our time disparaging the products of our business rivals, we hurt business generally, reduce confidence, and increase read more

If we devote our time disparaging the products of our business rivals, we hurt business generally, reduce confidence, and increase discontent.

Whoever claims that economic competition represents 'survival of the fittest' in the sense of the law of the jungle, provides read more

Whoever claims that economic competition represents 'survival of the fittest' in the sense of the law of the jungle, provides the clearest possible evidence of his lack of knowledge of economics.

Fortune has something of the nature of a woman. If she is too intensely wooed, she commonly goes the further read more

Fortune has something of the nature of a woman. If she is too intensely wooed, she commonly goes the further away.

It is your people who make the ultimate difference. You put the investment into training the people and then, when read more

It is your people who make the ultimate difference. You put the investment into training the people and then, when you get invited to the party with the big boys, that is a unique selling point.

If you don't care, your customer never will.

If you don't care, your customer never will.

I'm not a driven businessman, but a driven artist. I never think about money. Beautiful things make money.

I'm not a driven businessman, but a driven artist. I never think about money. Beautiful things make money.

My riches consist not in the extent of my possessions, but in the fewness of my wants.

My riches consist not in the extent of my possessions, but in the fewness of my wants.

One rose says more than the dozen.

One rose says more than the dozen.