For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.
You May Also Like / View all maxioms
We're at a critical time in the debate and we want the American public to receive a positive message. We read more
We're at a critical time in the debate and we want the American public to receive a positive message. We don't want to do anything to create a backlash.
We learn the inner secret of happiness when we learn to direct our inner drives, our interest and our attention read more
We learn the inner secret of happiness when we learn to direct our inner drives, our interest and our attention to something besides ourselves.
You're taking a group of congregations together. One group may not be able to do much on their own. But read more
You're taking a group of congregations together. One group may not be able to do much on their own. But let's spread the burden; let's work together.
It's important for us to have a major presence and visibility in downtown Dallas. By consolidating our downtown locations, we read more
It's important for us to have a major presence and visibility in downtown Dallas. By consolidating our downtown locations, we will bring together 1,600 employees to serve our customers more efficiently and conveniently from one central location.
We can provide any number of medical [or] social work interventions.
We can provide any number of medical [or] social work interventions.
I'm representing these guys. I'm doing the best job I can because these guys were the best, and they are read more
I'm representing these guys. I'm doing the best job I can because these guys were the best, and they are from my hometown.
The importance of controlling bacteria in the home is no different than the professional setting. We feel strongly that consumers read more
The importance of controlling bacteria in the home is no different than the professional setting. We feel strongly that consumers must continue to have the choice to use these products.
We've been monitoring the situation. And now that the settlement is approved, we want to move forward.
We've been monitoring the situation. And now that the settlement is approved, we want to move forward.
What is love? A barbie doll..
What is love? A barbie doll..
