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    For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

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  13  /  19  

We have to be careful we don't do a lot of miles on Friday and Saturday and keep the engine read more

We have to be careful we don't do a lot of miles on Friday and Saturday and keep the engine safe for the race on Sunday,

by Fernando Alonso Found in: Miscellaneous Quotes,
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They came out to play ball and go up 21-zip after that punter fumbles that ball. It's tough to dig read more

They came out to play ball and go up 21-zip after that punter fumbles that ball. It's tough to dig out of that.

by Chris Ault Found in: Miscellaneous Quotes,
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It is low-wage workers who are being hurt the most by the steady drip, drip, drip of coverage draining out read more

It is low-wage workers who are being hurt the most by the steady drip, drip, drip of coverage draining out of the employer-based health insurance system,

by Drew Altman Found in: Miscellaneous Quotes,
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What's the two things they tell you are healthiest to eat? Chicken and fish. You know what you should do? read more

What's the two things they tell you are healthiest to eat? Chicken and fish. You know what you should do? Combine them, eat a penguin.

by Dave Attell Found in: Miscellaneous Quotes,
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It's just really unfortunate that there seems to be shortsightedness in this whole situation.

It's just really unfortunate that there seems to be shortsightedness in this whole situation.

by Janet Anderson Found in: Miscellaneous Quotes,
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  9  /  10  

The first time I sang in the church choir; two hundred people changed their religion.

The first time I sang in the church choir; two hundred people changed their religion.

by Fred Allen Found in: Miscellaneous Quotes,
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I think some people found the production took away from the actual songs, which I can understand.

I think some people found the production took away from the actual songs, which I can understand.

by Emma Anderson Found in: Miscellaneous Quotes,
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It's an extra layer of security to enhance the comfort of the fans. But it has to be implemented properly, read more

It's an extra layer of security to enhance the comfort of the fans. But it has to be implemented properly, and the teams are in charge of that.

by Greg Aiello Found in: Miscellaneous Quotes,
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Everything has returned to normal. We expect everything to be fine and for him to be available [on Friday] unless read more

Everything has returned to normal. We expect everything to be fine and for him to be available [on Friday] unless there is some setback.

by Gord Ash Found in: Miscellaneous Quotes,
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