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    Organizations would do well to build decision trees and develop workflow processes to handle probable escalations or situations likely to occur based on previous customer interactions.

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  15  /  21  

Am I the Irish comedian with half a finger? No, I'm the Irish comedian with nine and a half fingers.

Am I the Irish comedian with half a finger? No, I'm the Irish comedian with nine and a half fingers.

by Dave Allen Found in: Miscellaneous Quotes,
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  8  /  12  

Ultimately, they're all in the same position.

Ultimately, they're all in the same position.

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  16  /  9  

I'm feeling more hopeful now than I did a few months ago. I look for them to announce a settlement read more

I'm feeling more hopeful now than I did a few months ago. I look for them to announce a settlement on the retirements in the next few days.

by George Anthony Found in: Miscellaneous Quotes,
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  13  /  18  

This is better for the environment than the standard diesel we're using. And the second thing to consider is the read more

This is better for the environment than the standard diesel we're using. And the second thing to consider is the cost.

by Chad Adams Found in: Miscellaneous Quotes,
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  28  /  24  

We're very proud of what's taking place in Old Town. We've seen a big increase in traffic there with all read more

We're very proud of what's taking place in Old Town. We've seen a big increase in traffic there with all the new shops.

by Aaron Adams Found in: Miscellaneous Quotes,
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  9  /  18  

I think the four seniors will be some of the top runners in the league. It's just a matter of read more

I think the four seniors will be some of the top runners in the league. It's just a matter of whether our underclassmen can fill in those 5, 6 and 7 spots.

by Kevin Allison Found in: Miscellaneous Quotes,
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  17  /  25  

The strong flows of international capital into emerging markets reflect a number of important trends. In addition to continuing significant read more

The strong flows of international capital into emerging markets reflect a number of important trends. In addition to continuing significant global economic growth, national authorities in numerous emerging market economies have improved economic policy management in recent years, which has led to greater growth, lower inflation and reductions in the ratio of public debt to GDP.

by Josef Ackermann Found in: Miscellaneous Quotes,
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  5  /  25  

This survey highlights the importance that brands play within many aspects of our lives, and reveals some interesting trends, such read more

This survey highlights the importance that brands play within many aspects of our lives, and reveals some interesting trends, such as the dominance of technology and Internet-based brands. Companies that take a proactive approach to managing their brands are in a much better position to earn respect from their customers, as exemplified by the top-ranked brands on the list.

by Allen Adamson Found in: Miscellaneous Quotes,
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  6  /  14  

The deputy auditor has done a great job, but it's difficult to get things done without him around.

The deputy auditor has done a great job, but it's difficult to get things done without him around.

by Matt Allen Found in: Miscellaneous Quotes,
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