Negotiations are still going on. Everybody was there. This is a good sign and we hope we will reach a read more

Negotiations are still going on. Everybody was there. This is a good sign and we hope we will reach a result tomorrow night.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time code) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

The Republicans want local control and management of our schools, the president and the Democrats want Washington mandates. That's really read more

The Republicans want local control and management of our schools, the president and the Democrats want Washington mandates. That's really what it's all about,

I told them not to give the game away. I told them that if they wanted to win, go out read more

I told them not to give the game away. I told them that if they wanted to win, go out and take and not give anything away.

I ran his plays this week, calling them by numbers, to make it easy for our defense. What I couldn't read more

I ran his plays this week, calling them by numbers, to make it easy for our defense. What I couldn't duplicate was the speed he's got over there.

You see these shuffling rows of shiny faces, waiting for their turn, so they're very dedicated to the program and read more

You see these shuffling rows of shiny faces, waiting for their turn, so they're very dedicated to the program and desperate to know what it is they've got - so often, they have no idea.

We think one of the more exciting opportunities this year in the market are in the tech sector.

We think one of the more exciting opportunities this year in the market are in the tech sector.

That's a three run error on the umpire.

That's a three run error on the umpire.

The technology is in a very early stage in general, so it may in the future provide breakthroughs but in read more

The technology is in a very early stage in general, so it may in the future provide breakthroughs but in the short-term it is certainly going to take time.