I'm optimistic that the Valley has been made aware of it.

I'm optimistic that the Valley has been made aware of it.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

You don't enjoy it when he gets you out and makes you look a monkey. But if you get runs read more

You don't enjoy it when he gets you out and makes you look a monkey. But if you get runs against him, you enjoy that because you know you've certainly earned them.

Editors of open anthologies actively seek submissions from all comers, established and unknown. They are willing to read whatever the read more

Editors of open anthologies actively seek submissions from all comers, established and unknown. They are willing to read whatever the tide washes up at their feet.

Touch seems to be as essential as sunlight

Touch seems to be as essential as sunlight

We talked at the end of last year and I told him he had the talent. He was our catalyst read more

We talked at the end of last year and I told him he had the talent. He was our catalyst and deserved it.

He was more interested in having a discussion on Proust than on Welles,

He was more interested in having a discussion on Proust than on Welles,

We did this after school because we don't want people to talk bad about us. We're here for our education read more

We did this after school because we don't want people to talk bad about us. We're here for our education and our future. If we're not going to school, what's the point of all this?

[Despite the lopsided primary results, Archer cautioned his supporters not to take the general election for granted.] We've come too read more

[Despite the lopsided primary results, Archer cautioned his supporters not to take the general election for granted.] We've come too far, built too many bridges, taken too many steps to be turned around, ... Something good is happening here.