The point is that when they talk about quality of health care, patients mean something entirely different than experts do. read more

The point is that when they talk about quality of health care, patients mean something entirely different than experts do. They're not talking about numbers or outcomes but about their own human experience, which is a combination of cost, paperwork and what I'll call the hassle factor, the impersonal nature of the care.

If someone ask me how to become a computer nerds, I said "Start dreaming!"; I'm serious.

If someone ask me how to become a computer nerds, I said "Start dreaming!"; I'm serious.

When you sit with a nice girl for two hours, it seems like two minutes. When you sit on a read more

When you sit with a nice girl for two hours, it seems like two minutes. When you sit on a hot stove for two minutes, it seems like two hours that's relativity.

Cuba has health indicators that are comparable to those of developed nations.

Cuba has health indicators that are comparable to those of developed nations.

But the issue has to do with land, which is our land.

But the issue has to do with land, which is our land.

Do we want a nominee who's propped up [by] the process, or a nominee who can beat George Bush? We read more

Do we want a nominee who's propped up [by] the process, or a nominee who can beat George Bush? We realize we're flying into a headwind created by the process. But what makes this such a great story is he's still aloft going into that headwind.

Quality of construction and the design excellence are the key ingredients that set the homes that bear our name apart. read more

Quality of construction and the design excellence are the key ingredients that set the homes that bear our name apart. With our high level of customer service, we take a personal interest in every home we build.

It's always fun to go to a first-year event and see how it is and get to see a new, read more

It's always fun to go to a first-year event and see how it is and get to see a new, different golf course. [It's] another opportunity to play against the best, so it should be a good week.

You'd have a hard time finding a major publishing company that has not begun to reduce its page size.

You'd have a hard time finding a major publishing company that has not begun to reduce its page size.