With the time compression we have in the world, people are interested ... in fitness facilities for casual use and read more

With the time compression we have in the world, people are interested ... in fitness facilities for casual use and paths in parks.

The biggest problem for most people is affording the health care they need, even with Medicare. People are telling us read more

The biggest problem for most people is affording the health care they need, even with Medicare. People are telling us they can't afford to get the care they need, because Medicare supplemental policies are too expensive, medications are too expensive, and they are having trouble with special needs if they are in HMOs.

People want to be able to use more of their outdoor space, and they want flexibility.

People want to be able to use more of their outdoor space, and they want flexibility.

A lot of schools are looking at open source ? budgets come into play here. Microsoft licensing takes a big read more

A lot of schools are looking at open source ? budgets come into play here. Microsoft licensing takes a big chunk out of schools budgets. The biggest issue is cost, basically.

We're just monitoring the dikes right now and making sure the water isn't staying on them for an extended period read more

We're just monitoring the dikes right now and making sure the water isn't staying on them for an extended period of time.

Steve eats, sleeps, breathes the facts of the case. I was just glad to see him back in the courtroom.

Steve eats, sleeps, breathes the facts of the case. I was just glad to see him back in the courtroom.

We deem this action representative of a market that has lost the flurry of last week's panic buying and instead read more

We deem this action representative of a market that has lost the flurry of last week's panic buying and instead is rethinking its view as to the near-term motivation of the Fed and the impact of Katrina.

We were hoping to get a better handle on it. We knew the plume was fairly widespread. I think the read more

We were hoping to get a better handle on it. We knew the plume was fairly widespread. I think the testing changed our perspective from looking for one source to looking for multiple sources.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.