The beginning of knowledge is the discovery of something we do not understand.

The beginning of knowledge is the discovery of something we do not understand.

Roosevelt plays an up-tempo -- I call it helter-skelter -- kind of game, and they try to pull you into read more

Roosevelt plays an up-tempo -- I call it helter-skelter -- kind of game, and they try to pull you into it. If they get you into it, you're in trouble. They play a bumping and pushing style, and if it's not called, your kids try to do it, too. It worked (for them) tonight.

Last season, we basically put a lot of pressure on ourselves. One year later, it?s nice to be back in read more

Last season, we basically put a lot of pressure on ourselves. One year later, it?s nice to be back in this position, playing well against the best teams in the county.

Big companies are global, and they want to integrate their systems because it is cheaper to work with a single read more

Big companies are global, and they want to integrate their systems because it is cheaper to work with a single telecommunications company around the world. Our challenge is to globalize our U.S. base, which we are doing at a quick pace, and to help multinationals in Europe, Japan and the rest of Asia globalize their business.

the most important win of my career.

the most important win of my career.

Today as we celebrate the birth, the life, the dream of Dr. Martin Luther King, it is a time for read more

Today as we celebrate the birth, the life, the dream of Dr. Martin Luther King, it is a time for our nation to remember the injustices that Dr. King fought (against). It is a time to remember his fight for freedom, equality and dignity of all races and all people. He was an incredible man ... he forced our nation to look inside and face our own flaws.

We're all looking at Disney's numbers and particularly what they said about weakness in the current quarter and it's got read more

We're all looking at Disney's numbers and particularly what they said about weakness in the current quarter and it's got the investment community spooked about a decline in demand overall.

Everybody wants to be like everybody else.

Everybody wants to be like everybody else.

Organizations would do well to build decision trees and develop workflow processes to handle probable escalations or situations likely to read more

Organizations would do well to build decision trees and develop workflow processes to handle probable escalations or situations likely to occur based on previous customer interactions.