If you wish to prosper, let your customer prosper.When people have learned this lesson, everyone will seek his individual welfare read more

If you wish to prosper, let your customer prosper.When people have learned this lesson, everyone will seek his individual welfare in the general welfare. Then jealousies between man and man, city and city, province and province, nation and nation, will no longer trouble the world.

Frankly, I don't want to see a rapid upturn. I want it to hold until some of these idiotic competitors read more

Frankly, I don't want to see a rapid upturn. I want it to hold until some of these idiotic competitors go bust.

You don't want to get the same kind of advice from everyone on your board.

You don't want to get the same kind of advice from everyone on your board.

It is almost as difficult to keep a first class person in a fourth class job, as it is to read more

It is almost as difficult to keep a first class person in a fourth class job, as it is to keep a fourth class person in a first class job.

The saddest thing I can imagine is to get used to luxury.

The saddest thing I can imagine is to get used to luxury.

The boss must first distinguish between action information and status information. He must discipline himself not to act on problems read more

The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.

You can't run a business without taking risks.

You can't run a business without taking risks.

Capitalism needs to function like a game of tug-of-war. Two opposing sides need to continually struggle for dominance, but at read more

Capitalism needs to function like a game of tug-of-war. Two opposing sides need to continually struggle for dominance, but at no time can either side be permitted to walk away with the rope.

The essence of wealth is the capacity to control the forces of nature, and the extent of wealth depends upon read more

The essence of wealth is the capacity to control the forces of nature, and the extent of wealth depends upon the level of technology and the ability to create new knowledge.