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If you want to give a man credit, put it in writing. If you want to give him hell, do read more
If you want to give a man credit, put it in writing. If you want to give him hell, do it on the phone.
The question is, then, do we try to make things easy on ourselves or do we try to make things read more
The question is, then, do we try to make things easy on ourselves or do we try to make things easy on our customers, whoever they may be?.
This is a test. It is only a test. Had it been an actual job, you would have received raises, read more
This is a test. It is only a test. Had it been an actual job, you would have received raises, promotions, and other signs of appreciation.
I made my money by selling too soon.
I made my money by selling too soon.
The increase in the world's population represents our victory against death...
The increase in the world's population represents our victory against death...
We do not hear the term "compassionate" applied to business executives or entrepreneurs, certainly not when they are engaged in read more
We do not hear the term "compassionate" applied to business executives or entrepreneurs, certainly not when they are engaged in their normal work. Yet in terms of results in the measurable form of jobs created, lives enriched, communities built, living standards raised, and poverty healed, a handful of capitalists has done infinitely more for mankind than all the self-serving politicians, academics, social workers, and religionists who march under the banner of "compassion".
...it is solely bigness in business which makes it possible to supply the masses with all those products the present-day read more
...it is solely bigness in business which makes it possible to supply the masses with all those products the present-day American common man does not want to do without. Luxury goods for the few can be produced in small shops. Luxury goods for the many require big business.
The 1990s customer expects service to be characterized by fast and efficient computer-based systems.
The 1990s customer expects service to be characterized by fast and efficient computer-based systems.
It is your people who make the ultimate difference. You put the investment into training the people and then, when read more
It is your people who make the ultimate difference. You put the investment into training the people and then, when you get invited to the party with the big boys, that is a unique selling point.
