The monstrous evils of the twentieth century have shown us that the greediest money grubbers are gentle doves compared with read more

The monstrous evils of the twentieth century have shown us that the greediest money grubbers are gentle doves compared with money-hating wolves like Lenin, Stalin, and Hitler, who in less than three decades killed or maimed nearly a hundred million men, women, and children and brought untold suffering to a large portion of mankind.

Greed is all right, by the way I think greed is healthy. You can be greedy and still feel good read more

Greed is all right, by the way I think greed is healthy. You can be greedy and still feel good about yourself.

If you don't care, your customer never will.

If you don't care, your customer never will.

We don't want to push our ideas on to customers, we simply want to make what they want.

We don't want to push our ideas on to customers, we simply want to make what they want.

Money talks...but all mine ever says is good-bye.

Money talks...but all mine ever says is good-bye.

The boss must first distinguish between action information and status information. He must discipline himself not to act on problems read more

The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.

Honor sinks where commerce long prevails.

Honor sinks where commerce long prevails.

The 1990s customer expects service to be characterized by fast and efficient computer-based systems.

The 1990s customer expects service to be characterized by fast and efficient computer-based systems.

He who lives by the crystal ball soon learns to eat ground glass.

He who lives by the crystal ball soon learns to eat ground glass.