Throughout history, poverty is the normal condition of man. Advances which permit this norm to be exceeded- here and there, read more

Throughout history, poverty is the normal condition of man. Advances which permit this norm to be exceeded- here and there, now and then- are the work of an extremely small minority, frequently despised, often condemned, and almost always opposed by all right-thinking people. Whenever this tiny minority is kept from creating, or (as sometimes happens) is driven out of a society, the people then slip back into abject poverty.This is known as "bad luck.".

A compromise is the art of dividing a cake in such a way that everyone believes that he has got read more

A compromise is the art of dividing a cake in such a way that everyone believes that he has got the biggest piece.

Uncle claims that if he files his income tax wrong he'll go to jail, and if he files it right read more

Uncle claims that if he files his income tax wrong he'll go to jail, and if he files it right he'll go to the poor house.

If you love your customer to death, you can't go wrong.

If you love your customer to death, you can't go wrong.

The growing complexity of science, technology, and organization does not imply either a growing knowledge or a growing need for read more

The growing complexity of science, technology, and organization does not imply either a growing knowledge or a growing need for knowledge in the general population. On the contrary, the increasingly complex processes tend to lead to increasingly simple and easily understood products. The genius of mass production is precisely in its making more products more accessible, both economically and intellectually to more people.

American prosperity and American free enterprise are both highly unusual in the world, and we should not overlook the possibility read more

American prosperity and American free enterprise are both highly unusual in the world, and we should not overlook the possibility that the two are connected.

Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relationships with their people read more

Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relationships with their people have been assigned a secondary role. This is too important a subject not to receive first line attention.

We are now in the third stage of the industrial revolution. The first involved machines which extended human muscle; the read more

We are now in the third stage of the industrial revolution. The first involved machines which extended human muscle; the second used machines to extend the human nervous system (radio, television, telephones); the third is now utilizing machines which extend the human mind-computers. About half of all service workers (43 percent of the labor force by 2000) will be involved in collecting, analyzing, synthesizing, structuring, storing, or retrieving information... By 1995, 80 percent of all management will be "knowledge workers.".

The five steps in teaching an employee new skills are preparation, explanation, showing, observation and supervision.

The five steps in teaching an employee new skills are preparation, explanation, showing, observation and supervision.