What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand read more

What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.

Some great men owe most of their greatness to the ability of detecting in those they destine for their tools read more

Some great men owe most of their greatness to the ability of detecting in those they destine for their tools the exact quality of strength that matters for their work.

Money is the fruit of evil, as often as the root of it.

Money is the fruit of evil, as often as the root of it.

Most important for us is a good spiritual relationship between employees and management.

Most important for us is a good spiritual relationship between employees and management.

Managing directors are not paid to be busy, they are paid to think.

Managing directors are not paid to be busy, they are paid to think.

Only little people pay taxes.

Only little people pay taxes.

Don't buy the house, buy the neighborhood.

Don't buy the house, buy the neighborhood.

The Trojans lost the war because they fell for a really dumb trick. hey, there's a gigantic wooden horse outside read more

The Trojans lost the war because they fell for a really dumb trick. hey, there's a gigantic wooden horse outside and all the Greeks have left. Let's bring it inside! Not a formula for long-term survival. Now if they had formed a task force to study the Trojan Horse and report back to a committee, everyone wouldn't have been massacred.. Who says middle management is useless?

When we are in competition with ourselves, and match our todays against our yesterdays, we derive encouragement from past misfortunes read more

When we are in competition with ourselves, and match our todays against our yesterdays, we derive encouragement from past misfortunes and blemishes. Moreover, the competition with ourselves leaves unimpaired our benevolence toward our fellow men.