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If you're not serving the customer, you'd better be serving someone who is.
If you're not serving the customer, you'd better be serving someone who is.
The worst crime against working people is a company which fails to operate at a profit.
The worst crime against working people is a company which fails to operate at a profit.
Every few seconds it changes - up an eighth, down an eighth - it's like playing a slot machine. I read more
Every few seconds it changes - up an eighth, down an eighth - it's like playing a slot machine. I lose $20 million, I gain $20 million.
The only point in making money is, you can tell some big shot where to go.
The only point in making money is, you can tell some big shot where to go.
Satiety is a mongrel that barks at the heels of plenty.
Satiety is a mongrel that barks at the heels of plenty.
The Trojans lost the war because they fell for a really dumb trick. hey, there's a gigantic wooden horse outside read more
The Trojans lost the war because they fell for a really dumb trick. hey, there's a gigantic wooden horse outside and all the Greeks have left. Let's bring it inside! Not a formula for long-term survival. Now if they had formed a task force to study the Trojan Horse and report back to a committee, everyone wouldn't have been massacred.. Who says middle management is useless?
If you can run one business well, you can run any business well.
If you can run one business well, you can run any business well.
Why does a slight tax increase cost you two hundred dollars and a substantial tax cut save you thirty cents.
Why does a slight tax increase cost you two hundred dollars and a substantial tax cut save you thirty cents.
The boss must first distinguish between action information and status information. He must discipline himself not to act on problems read more
The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.
