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The employer generally gets the employees he deserves.
The employer generally gets the employees he deserves.
Frankly, I don't want to see a rapid upturn. I want it to hold until some of these idiotic competitors read more
Frankly, I don't want to see a rapid upturn. I want it to hold until some of these idiotic competitors go bust.
The 1990s customer expects service to be characterized by fast and efficient computer-based systems.
The 1990s customer expects service to be characterized by fast and efficient computer-based systems.
All people, however fanatical they may be in their zeal to disparage and to fight capitalism, implicitly pay homage to read more
All people, however fanatical they may be in their zeal to disparage and to fight capitalism, implicitly pay homage to it by passionately clamoring for the products it turns out.
Whether he admits it or not, a man has been brought up to look at money as a sign of read more
Whether he admits it or not, a man has been brought up to look at money as a sign of his virility, a symbol of his power, a bigger phallic symbol than a Porsche.
The boss must first distinguish between action information and status information. He must discipline himself not to act on problems read more
The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.
The essence of wealth is the capacity to control the forces of nature, and the extent of wealth depends upon read more
The essence of wealth is the capacity to control the forces of nature, and the extent of wealth depends upon the level of technology and the ability to create new knowledge.
Show me the business man or institution not guided by sentiment and service; by the idea that "he profits most read more
Show me the business man or institution not guided by sentiment and service; by the idea that "he profits most who serves best" and I will show you a man or an outfit that is dead or dying.
I made my money by selling too soon.
I made my money by selling too soon.
