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    Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relationships with their people have been assigned a secondary role. This is too important a subject not to receive first line attention.

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Bulls make money. Bears make money. Pigs get slaughtered.

Bulls make money. Bears make money. Pigs get slaughtered.

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The 1990s customer expects service to be characterized by fast and efficient computer-based systems.

The 1990s customer expects service to be characterized by fast and efficient computer-based systems.

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Buying is a profound pleasure.

Buying is a profound pleasure.

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There are only two lasting bequests we can hope to give our children. One of these is roots, the other, read more

There are only two lasting bequests we can hope to give our children. One of these is roots, the other, wings.

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Money talks...but all mine ever says is good-bye.

Money talks...but all mine ever says is good-bye.

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The five steps in teaching an employee new skills are preparation, explanation, showing, observation and supervision.

The five steps in teaching an employee new skills are preparation, explanation, showing, observation and supervision.

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It is your people who make the ultimate difference. You put the investment into training the people and then, when read more

It is your people who make the ultimate difference. You put the investment into training the people and then, when you get invited to the party with the big boys, that is a unique selling point.

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Throughout history, poverty is the normal condition of man. Advances which permit this norm to be exceeded- here and there, read more

Throughout history, poverty is the normal condition of man. Advances which permit this norm to be exceeded- here and there, now and then- are the work of an extremely small minority, frequently despised, often condemned, and almost always opposed by all right-thinking people. Whenever this tiny minority is kept from creating, or (as sometimes happens) is driven out of a society, the people then slip back into abject poverty.This is known as "bad luck.".

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Worry about being better; bigger will take care of itself. Think one customer at a time and take care of read more

Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one the best way you can.

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