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    Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relationships with their people have been assigned a secondary role. This is too important a subject not to receive first line attention.

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We are now in the third stage of the industrial revolution. The first involved machines which extended human muscle; the read more

We are now in the third stage of the industrial revolution. The first involved machines which extended human muscle; the second used machines to extend the human nervous system (radio, television, telephones); the third is now utilizing machines which extend the human mind-computers. About half of all service workers (43 percent of the labor force by 2000) will be involved in collecting, analyzing, synthesizing, structuring, storing, or retrieving information... By 1995, 80 percent of all management will be "knowledge workers.".

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My father taught me to work; he did not teach me to love it.

My father taught me to work; he did not teach me to love it.

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Whoever claims that economic competition represents 'survival of the fittest' in the sense of the law of the jungle, provides read more

Whoever claims that economic competition represents 'survival of the fittest' in the sense of the law of the jungle, provides the clearest possible evidence of his lack of knowledge of economics.

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Don't try to buy at the bottom and sell at the top. It can't be done except by liars.

Don't try to buy at the bottom and sell at the top. It can't be done except by liars.

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As a small businessperson, you have no greater leverage than the truth.

As a small businessperson, you have no greater leverage than the truth.

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Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and read more

Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back.

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Nothing is so well calculated to produce a death-like torpor in the country as an extended system of taxation and read more

Nothing is so well calculated to produce a death-like torpor in the country as an extended system of taxation and a great national debt.

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All currency is neurotic currency.

All currency is neurotic currency.

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I do not regard a broker as a member of the human race.

I do not regard a broker as a member of the human race.

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