Bill Gates

Your most unhappy customers are your greatest source of learning.

Your most unhappy customers are your greatest source of learning.

The vision is really about empowering workers, giving them all the information about what's going on so they can do read more

The vision is really about empowering workers, giving them all the information about what's going on so they can do a lot more than they've done in the past.

Analytical software enables you to shift human resources from rote data collection to value-added customer service and support where the read more

Analytical software enables you to shift human resources from rote data collection to value-added customer service and support where the human touch makes a profound difference.

By the time we see that climate change is really bad, your ability to fix it is extremely limited... The read more

By the time we see that climate change is really bad, your ability to fix it is extremely limited... The carbon gets up there, but the heating effect is delayed. And then the effect of that heat on the species and ecosystem is delayed. That means that even when you turn virtuous, things are actually going to get worse for quite a while.

Never before in history has innovation offered promise of so much to so many in so short a time.

Never before in history has innovation offered promise of so much to so many in so short a time.