Bill Gates

By the time we see that climate change is really bad, your ability to fix it is extremely limited... The read more

By the time we see that climate change is really bad, your ability to fix it is extremely limited... The carbon gets up there, but the heating effect is delayed. And then the effect of that heat on the species and ecosystem is delayed. That means that even when you turn virtuous, things are actually going to get worse for quite a while.

At Microsoft there are lots of brilliant ideas but the image is that they all come from the top - read more

At Microsoft there are lots of brilliant ideas but the image is that they all come from the top - I'm afraid that's not quite right.

The first rule of any technology used in a business is that automation applied to an efficient operation will magnify read more

The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.

Your most unhappy customers are your greatest source of learning.

Your most unhappy customers are your greatest source of learning.

It's fine to celebrate success but it is more important to heed the lessons of failure.

It's fine to celebrate success but it is more important to heed the lessons of failure.