The e-mails are primarily angry that this could happen; that's the most common theme.

The e-mails are primarily angry that this could happen; that's the most common theme.

There, but for the grace of God, goes John Bradford.

There, but for the grace of God, goes John Bradford.

Don't be afraid of failure; be afraid of petty success.

Don't be afraid of failure; be afraid of petty success.

Organizations would do well to build decision trees and develop workflow processes to handle probable escalations or situations likely to read more

Organizations would do well to build decision trees and develop workflow processes to handle probable escalations or situations likely to occur based on previous customer interactions.

Further rate increases are possible.

Further rate increases are possible.

We have closed all the holes and gaps. The situation on the border is now stable. The mess that we read more

We have closed all the holes and gaps. The situation on the border is now stable. The mess that we have had in the last few days is over.

I'm trying to sell every audience something; that something is me.

I'm trying to sell every audience something; that something is me.

Basically, I stole my little brother's toys and strapped them to the hood.

Basically, I stole my little brother's toys and strapped them to the hood.

Hunting, fishing, drawing, and music occupied my every moment. Cares I knew not, and cared naught about them.

Hunting, fishing, drawing, and music occupied my every moment. Cares I knew not, and cared naught about them.