I've never seen a reaction like that,

I've never seen a reaction like that,

They said, 'oh, the office is backed up with some paperwork.'

They said, 'oh, the office is backed up with some paperwork.'

Nothing is easier than self-deceit. For what each man wishes, that he also believes to be true.

Nothing is easier than self-deceit. For what each man wishes, that he also believes to be true.

They came together and talked to each other, played very smart. They put together great shots and came together when read more

They came together and talked to each other, played very smart. They put together great shots and came together when they needed to to get that win in the end.

Organizations would do well to build decision trees and develop workflow processes to handle probable escalations or situations likely to read more

Organizations would do well to build decision trees and develop workflow processes to handle probable escalations or situations likely to occur based on previous customer interactions.

All your travelling is together, you eat together, you're on stage as a band together, when you get to the read more

All your travelling is together, you eat together, you're on stage as a band together, when you get to the sound-check the band and the crew are all together.

We're here only playing golf and having a good time. But we're here for them.

We're here only playing golf and having a good time. But we're here for them.

Friday afternoon is usually not the best time to get people's attention.

Friday afternoon is usually not the best time to get people's attention.

I have a lot of players with a lot of potential. My team is getting better and better, but I read more

I have a lot of players with a lot of potential. My team is getting better and better, but I prefer a team to a collection of stars. As a manager, you can never depend on one player. If he is injured, sick or thinks 'today I won't work' then you will lose.