It's going to take a lot of pushing and shoving in the U.S. and Europe to get the concessions from read more

It's going to take a lot of pushing and shoving in the U.S. and Europe to get the concessions from rich countries that will keep poor countries involved in the negotiations.

Making sure people know about options to the high-priced brand name drugs could mean a world a difference for many read more

Making sure people know about options to the high-priced brand name drugs could mean a world a difference for many New Yorkers, especially those who pay full retail for their drugs. We are fighting to ensure the drug that ends up in your medicine cabinet is the very best one for you.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

They typically had a game plan in mind. A lot of them are still hesitating. Until they really see it read more

They typically had a game plan in mind. A lot of them are still hesitating. Until they really see it starting to move up significantly, it's very difficult for them psychologically to move away from that.

We believe we can get to the final. Paradoxically losing 1-0 in the first leg will help us play with read more

We believe we can get to the final. Paradoxically losing 1-0 in the first leg will help us play with greater freedom and relaxation.

Amazingly, given that this was a very intense fire and a large fire and that you're talking about senior citizens, read more

Amazingly, given that this was a very intense fire and a large fire and that you're talking about senior citizens, everyone self-evacuated except for one woman the police escorted out.

It's pretty lonely onstage, I have to admit, ... But I felt I needed to do more than just entertain.

It's pretty lonely onstage, I have to admit, ... But I felt I needed to do more than just entertain.

These cans of energy drinks have some enticing, very sexy-sounding claims -- that they lift you up, that they give read more

These cans of energy drinks have some enticing, very sexy-sounding claims -- that they lift you up, that they give you more energy. Frankly, they're nothing much more than caffeine in a can with a lot of sugar.

Ophelia is forecast to become a hurricane within the next 12 hours.

Ophelia is forecast to become a hurricane within the next 12 hours.