Part of my role as a dad is to look at what kind of person he is. I have been read more

Part of my role as a dad is to look at what kind of person he is. I have been remarkably pleased at how humble he is at this whole thing. I don't sense any kind of an ego or arrogance.

You can leave. I'll stay here.

You can leave. I'll stay here.

While top and bottom-line results did not meet our expectations for the quarter, we remain optimistic about our prospects for read more

While top and bottom-line results did not meet our expectations for the quarter, we remain optimistic about our prospects for growth in the future. We remain committed to profitability, excluding non-cash charges, no later than the end of calendar 2001 and we anticipate revenue for fiscal 2001 to be approximately 2.25 times fiscal 2000 revenue.

State level legislators can use these scientifically researched results to help make policy. It's a source of information to know read more

State level legislators can use these scientifically researched results to help make policy. It's a source of information to know what's going on in rural Iowa.

A lot of middle-class black people think that the Democrats have nothing new to say about race, that their ideas read more

A lot of middle-class black people think that the Democrats have nothing new to say about race, that their ideas are bankrupt, and that the party basically takes their loyalty for granted, ... Then the Republicans start coming around — and we're like the lonely girl standing against the wall at a dance. Even if you know it's lip service, you feel receptive, just because somebody has bothered to come over and pay attention to you.

You've got to take the initiative and play your game. In a decisive set, confidence is the difference.

You've got to take the initiative and play your game. In a decisive set, confidence is the difference.

the expectation is there will be a fairly strong stream of earnings disappointments in the second quarter.

the expectation is there will be a fairly strong stream of earnings disappointments in the second quarter.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

A lot of these multinationals are going to have to call on their reserves to keep their earnings up in read more

A lot of these multinationals are going to have to call on their reserves to keep their earnings up in the face of the declining situation abroad.