We did what was best for the horse, not what other people thought.

We did what was best for the horse, not what other people thought.

This is still one of the best software companies out there.

This is still one of the best software companies out there.

Luck is the residue of design.

Luck is the residue of design.

Health-care costs have been their No. 1 concern for 20 years.

Health-care costs have been their No. 1 concern for 20 years.

I don't see the point, when you're up (127-27). When you score that many like that, it's not how you read more

I don't see the point, when you're up (127-27). When you score that many like that, it's not how you like to play.

Almost every person over 45, and definitely those who have ever smoked, should have a spirometry test.

Almost every person over 45, and definitely those who have ever smoked, should have a spirometry test.

Your lost friends are not dead, but gone before, advanced a stage or two upon that road which you must read more

Your lost friends are not dead, but gone before, advanced a stage or two upon that road which you must travel in the steps they trod.

If he continues to do what he's doing and continues to progress, there's no reason that midway in the season read more

If he continues to do what he's doing and continues to progress, there's no reason that midway in the season you couldn't call up a guy like him. He's close. He's close.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.