You could call 'show biz,' filmmaking, the original arena for outsourcing because ever since I've been making movies, Hollywood has read more

You could call 'show biz,' filmmaking, the original arena for outsourcing because ever since I've been making movies, Hollywood has been threatened with outsourcing, be it Italy, be it Australia, New Zealand and, certainly, Canada,

That just shows how rodeo is going for a guy to win that much in one year. That's phenomenal for read more

That just shows how rodeo is going for a guy to win that much in one year. That's phenomenal for rodeo.

The technology is in a very early stage in general, so it may in the future provide breakthroughs but in read more

The technology is in a very early stage in general, so it may in the future provide breakthroughs but in the short-term it is certainly going to take time.

Sitting at home the way I do, I'd just love the hear from people. It'd be a great help in read more

Sitting at home the way I do, I'd just love the hear from people. It'd be a great help in passing the time.

If we knew what we were doing, it wouldn't be research.

If we knew what we were doing, it wouldn't be research.

Everyone wants to be appreciated, so if you appreciate someone, don't keep it a secret.

Everyone wants to be appreciated, so if you appreciate someone, don't keep it a secret.

These surveys confirm the country's growing concern about excessive secrecy. They also show that citizens overwhelmingly believe that open government read more

These surveys confirm the country's growing concern about excessive secrecy. They also show that citizens overwhelmingly believe that open government is good government. The public understands that openness - to the greatest degree possible - will produce government that is more efficient, more honest and more responsive to the citizens it serves.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time code) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

I dress up in my costume, and I do the laundry.

I dress up in my costume, and I do the laundry.