Business Objects is known for the excellence of both its business intelligence applications and its exceptional customer support organization. With read more

Business Objects is known for the excellence of both its business intelligence applications and its exceptional customer support organization. With an industry leading product platform and a growing customer base, the need to continue to deliver exceptional customer service is paramount. We are delighted that Business Objects has selected Knova's service resolution management applications for customer service and look forward to a strong partnership.

I'd be proud to say it in a chat room, to the Wall Street Journal , on the cover of read more

I'd be proud to say it in a chat room, to the Wall Street Journal , on the cover of your magazine, that hey, these are abusive users, and we have to do something about it. This isn't a charity. We have to run a business.

Ever since I was a little kid I'd read these adventure books. I'd read about Edmund Hillary and Tenzing Norgay. read more

Ever since I was a little kid I'd read these adventure books. I'd read about Edmund Hillary and Tenzing Norgay. Every time my dad moved to a new military base, the first thing I'd do was climb the highest hill around, which usually wasn't very high.

It was an enormous surprise when they called me last Wednesday.

It was an enormous surprise when they called me last Wednesday.

Al Jolson was one of the greatest entertainers who ever lived.

Al Jolson was one of the greatest entertainers who ever lived.

Any time you have loose ballots, you have to worry about shenanigans. It's a shame such a hard-fought election has read more

Any time you have loose ballots, you have to worry about shenanigans. It's a shame such a hard-fought election has to come down to something like this.

Network security and the ability to operate in the face of disaster are some of the top concerns for integrated read more

Network security and the ability to operate in the face of disaster are some of the top concerns for integrated communications providers. In today's converged telecom market, security solutions are more critical than ever before.

The well-being of America's children is probably better than it ever has been.

The well-being of America's children is probably better than it ever has been.

That's our bread and butter. Sometimes it's good and it was good tonight. The first time we played them they read more

That's our bread and butter. Sometimes it's good and it was good tonight. The first time we played them they handled it very well and last Friday they played it well.